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LOWELL — Officials from the University of Massachusetts Lowell announced Tuesday afternoon that they are investigating a possible “cybersecurity incident” affecting their technology services.

University officials said that they continue to retain control over the school’s information technology infrastructure and that they are working with a cyberforensics firm to identify, evaluate and eliminate any issues that are discovered.

However, the university has suspended all network communications to and from the campus network while the incident is being evaluated, “out of an abundance of caution.” No timeframe has been determined yet for when services will be restored.

University officials said that employees may notice a software program called Red Cloak temporarily installed on all university devices, which is being done by IT to identify and evaluate potential security threats.

If any threats are identified, university officials said that IT will correct the issues and then begin incrementally restoring network services, prioritizing academic technology infrastructure such as BlackBoard and Zoom.

Additional information will be provided as it becomes available at the temporary website UMassLowell.com, which has been established while the university’s main website is unavailable.

This is a developing story.

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