Skip to content




PEPPERELL — “JOBS in Pepperell.”

That’s what it said on flyers being handed out by Masy Systems, Inc. Executive Vice President Laurie Masiello at the Nov. 7 town meeting. She’s been out there before, because, as she’s said in the past, “Pepperell works for them.”

Masy Systems sells, develops and rents temperature-sensing and regulating devices for the bio-tech industry. They now offer storage capability to pharmaceutical firms where they document temperatures in chambers for clients. But it is only one of their fortes.

By not only surviving the recent economic downturn, but actually expanding their company within it, Masy has hired many Pepperell residents as part of their growth and, as such, proven an example of a local, small town boom.

“I literally live a half mile from here,” said Bob Foss. “I can walk here, I used to bike here.”

A career lineman, Foss was laid off from his job over a year ago. Though he still found some work through the International Brotherhood of Electrical Workers Union during emergencies, he was looking for steady work.

He has lived in Pepperell since 1949 and knew the Masiellos. They were expanding.

“It was my first indoor job, and I work where I am needed,” Foss said, of his maintenance and facilities management position.

He also serves as a safety officer. As the company expanded into units in Lomar Park, they gained warehouse space and took on more room for offices, calibration equipment and cold storage. Foss helps repair, maintain and create new spaces for the seemingly ever-expanding company.

“My experience here has been unique,” Foss said. “(Masy Systems) is a breath of fresh air for the town.”

Laurie Sullivan first met the Masiellos in 2007 when she moved to Pepperell and began renting their house. Then, her commute to her administrative assistant job at Lincoln Labs in Lexginton was an hour and 10 minutes.

“Now it is only 10 minutes,” she said.

Last July she bought a home in Pepperell.

“I love Pepperell, my home and work keeps me local,” Sullivan said. “This company is very nice to it’s employees.”

She went on to name events such as spring raffles and the upcoming Christmas party, but Sullivan highlighted the lunch, which is served each day in the kitchen. Mondays are usually cold cuts, but as the week progresses the menus can include bigger courses like pizza, prime rib or chicken.

Two years ago, Sullivan sent in a resume for a similar position she had been working at Lincoln, but it was filled when she eventually went in for the interview. Masiello encouraged her to interview for a sales department position. Although it isn’t what she was doing at the government labs, she got the job.

It is a different environment, but she says she finds dealing with customers, setting up site visits and other tasks similar. Others, like Melissa Misch, are re-entering the workforce entirely.

“I was a stay at home mom,” Misch said. “After looking for a while, I read a newspaper article on Masy Systems and I was psyched.”

During dot-com boom mid-90s, Misch worked for companies in places like Framingham and North Andover. She stopped to spend more time with her kids in 2001. When she re-entered in 2008, there had been a world of change in her field.

“I’ve always liked working with small companies,” she said. “The job offer happened to be a perfect fit.”

After being hired a sales administrator and project manager, Misch has been recently helping the company expand it’s business systems to work more efficiently and organized.

Tony Mariano said he was the longest non-family member employee. When he first began 12 years ago, he says he did everything from maintenance to set up and tech support.

“I have now moved into the lab mainly, as senior calibration technician,” he said.

Masy is like a family to Mariano. He says the Masiellos are devoted to family and the town of Pepperell and are very accommodating bosses. For him, the commute is the one of the best things about the job and past commutes he had to make to Woburn and WIlmington made for long days.

“I knew I didn’t want to work out of town,” he said. “Of course you can’t call in sick here, they can see you down the street.”

Having been townies themselves for more than 30 years, Laurie and her husband, CEO John Masiello, plan to stay in Pepperell and continue to expand. They have a board in their offices with job descriptions for in-house sales positions, technical support and HVAC specialists as well as traveling positions to calibrate and validate clientele equipment.

“We always encourage people to apply,” Laurie Masiello said. “We are still growing because we provide high quality service and satisfy our customers.”

Join the Conversation

We invite you to use our commenting platform to engage in insightful conversations about issues in our community. We reserve the right at all times to remove any information or materials that are unlawful, threatening, abusive, libelous, defamatory, obscene, vulgar, pornographic, profane, indecent or otherwise objectionable to us, and to disclose any information necessary to satisfy the law, regulation, or government request. We might permanently block any user who abuses these conditions.