Individuals who want to learn about volunteer opportunities in their community can find more than 100 opportunities through United Way of North Central Massachusetts' Volunteer Center, Community Builders.

This week's featured opportunity: long-term care ombudsman, Littleton area.

If you have two hours a week, you can make a world of difference in the lives of area nursing home residents as an ombudsman.

Minuteman Senior Services is seeking ombudsmen who are trained and certified by the state to impartially investigate and resolve complaints and problems of residents in long-term care facilities. Ombudsmen enhance the quality of life for nursing care and rest home residents by serving as a link between residents, staff, families and communities. Ombudsmen attend three days of training and attend a monthly staff meeting. They must have a car for reliable transportation and will be reimbursed for mileage. In addition to compassion and a willingness to listen, they need good communication and problem solving skills, good judgment and the ability to maintain confidentiality. They also should be comfortable working independently.

To learn more about this volunteer opportunity or view others, visit or contact United Way Community Builders at 978-345-1577, ext. 28.